For the DialANerd special Quick Fix Service,

Call Josh on his cell phone 410 428-7055.

Alternatively, complete and submit the form below:

First Name:
Last Name:
Phone:
Email:
Problem Details:
Questions:
On-demand remote support for Windows and Mac's.

System Requirements

Windows Vista, XP & Server 2003 (all including 64-bit); Windows 98, ME & 2000

Apple Macintosh OS X 10.4 (Tiger) and 10.5 (Leopard)

High Speed Internet

Security Information:

Customers can choose to end the session at any time

All traces of the Customer Applet disappear from your computer when the session is finished.

All information will be kept confidential.

End-to-end, 256-bit SSL encryption for compliance with HIPAA, Sarbanes-Oxley and other federal and local legislation

Multi-level, permission-based access

Auto-revocation of access rights when session is terminated

MD5 Hash for enhanced security and traceability with file transfers

Hosted at a leading, carrier-grade data center with restricted, secured access, redundant power, dual HVAC, fire detection systems, and 24 x 7 network monitoring




To be able to perform immediate computer repair and virus and spyware removal you must have:

    1. Functioning High Speed Internet Access - we help trouble shoot this over the phone if it is not working.

    2. A computer running Windows - that can access the Internet.

Josh is able then to immediately access your computer from his computer over a high speed Internet connection and perform a remove viruses and spyware; clean up the Windows XP or a Windows Vista computer registry; install hardware drivers; run some hardware diagnostics to troubleshoot PC hardware; and rebuild and upgrade Windows XP or Vista. Hardware repairs require on-site or in-shop service depending upon the computer hardware problem.

The DialANerd QuickFix service is secure and safe because you must always invite Josh into your computer for him to work on it. You completely control the secure encrypted remote access to your computer.

Hiring Dial A Nerd, a local Columbia Howard County Maryland small business, brings their 25 yrs home and office onsite computer repair, maintenance, support, troubleshooting, fixing, and upgrading experience; constant virus and spyware removal experience; their data recovery saving your data experience and tools; and their website development experience working on desktop, laptop, Windows XP and Windows Vista computers to solving your computer repair or Windows repair, or wired or wireless network repair problem.

(c) 2004-2009 by P. D. Moulton. All rights reserved.

BACK to Services