Quick Fix

For the DialANerd special Quick Fix Service,

Call 410 615-3655

System Requirements

Windows Vista, XP & Server 2003 (all including 64-bit); Windows 98, ME & 2000

High Speed Internet

Security Information:

Customers can choose to end the session at any time

All information will be kept confidential.

End-to-end, 256-bit SSL encryption for compliance with HIPAA, Sarbanes-Oxley and other federal and local legislation

Multi-level, permission-based access

Auto-revocation of access rights when session is terminated

To be able to perform on-line computer repair and virus and spyware removal you must have:

1. Functioning High Speed Internet Access - we help trouble shoot this over the phone if it is not working.

2. A computer running Windows - that can access the Internet.

DialANerd is able then to immediately access your computer from his computer over a high speed Internet connection and perform a remove viruses and spyware; clean up the Windows XP or a Windows Vista computer registry; install hardware drivers; run some hardware diagnostics to troubleshoot PC hardware; and more.

Hardware repairs and root kit master boot record removal still require on-site or in-shop service depending upon the computer hardware problem.

The DialANerd QuickFix service is secure and safe because you must always invite Josh into your computer for him to work on it. You completely control the secure encrypted remote access to your computer.